What is your refund and cancellation policy?

Notice of cancellation for day tours – Valid for Groups or Individual Customers

  • More than 24 hours prior to tour date: full refund
  • Less than 24 hours prior to tour date: 75 % refund
  • No shows and cancellation on the day: No refund

Different refund policies and notice periods may apply for pre-booked holiday packages.

Refunds are paid within 15 days after the request is made.